Service Advisor

Service AdvisorFranchised Motor Dealership - Cheltenham Service Advisor Location: CheltenhamSalary: 33,000 OTEDriver''s Licence: Required The OpportunityI''m currently recruiting for an experienced Service Advisor to join a well-established automotive business in Cheltenham. This is a fantastic opportunity for someone who enjoys working with customers, has a strong understanding of aftersales, and thrives in a busy workshop environment. You''ll be joining a professional team where customer experience, attention to detail and getting the job done right are all highly valued. The RoleAs Service Advisor, you''ll be the key link between customers and the workshop, ensuring every service and repair experience runs smoothly from start to finish. Your responsibilities will include:Welcoming customers and providing a professional, friendly point of contact throughout their visitBooking vehicles into the workshop and managing service and repair requirementsLiaising closely with technicians to ensure work is completed efficiently and to a high standardPreparing job cards, estimates and invoicesKeeping customers updated throughout the repair processAdvising customers on parts, accessories and aftersales productsSupporting retail sales across clothing, merchandise and accessoriesProcessing payments and handling customer queries professionallySupporting stock management, including checking deliveries and maintaining accurate recordsEnsuring the workshop and aftersales operation remains ..... full job details .....