Service Advisor

Service Advisor Franchised Motor Dealership - Carlisle 42.5 Hours per Week Mon-Fri 9am-6pm, 1 in 2 Saturdays 8am-1pm Salary from £29,879 DOE + Bonus + Excellent Benefits Our client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team. This is an excellent opportunity for someone with a strong customer service background and at least 1 year of main dealer experience who is looking for long-term career progression within a respected automotive group. You''ll be joining a business that genuinely values teamwork, communication and professional development. Each dealership operates like its own close-knit family, while also benefiting from the opportunities and stability of a larger dealer network. The Role As a Service Advisor, you will be the key link between customers and the workshop, ensuring every customer receives an outstanding experience from booking through to vehicle handover. Key responsibilities include: Managing customer bookings and service enquiries Advising customers on maintenance and repair requirements Upselling additional work where appropriate Maintaining accurate records and handling confidential information Working to deadlines in a busy aftersales environment Delivering exceptional customer service at all times We are looking for someone who can demonstrate: A minimum of 1 year''s main dealer Service Advisor experience Excellent communication and ..... full job details .....