https://jobs.co.uk/job/service-advisor-shorterm-group--95882af8-a0fc-47c2-84df-1a76cc39f8e0 RSS feed for Service Advisor at Shorterm Group. en-gb Thu, 17 Sep 2026 20:28:11 GMT https://jobs.co.uk/job/service-advisor-shorterm-group--95882af8-a0fc-47c2-84df-1a76cc39f8e0 https://jobs.co.uk/job/service-advisor-shorterm-group--95882af8-a0fc-47c2-84df-1a76cc39f8e0 Wed, 16 Sep 2026 23:00:00 GMT Location: Aylesford | Salary: £35000/annum | Type: Permanent | Role: Service / Parts Advisor Contract: Perm Hours: Days Salary: -35,000 (DoE) Location: Aylesford, Kent What''s in it for you? * Permanent role within a well known, global construction plant manufacturer * Excellent Pension * Excellent salary and working culture * A modern, clean working environment Client Summary: A well known, leading manufacturer of Heavy Plant and Compaction Machinery for use on soil, asphalt and refuse. Including, Asphalt Rollers, Single Drum Rollers, Pavers, Feeders, Planers and Stabilisers. Position Summary: * Manage and coordinate all service and parts activities for National Accounts, ensuring KPIs set out in service agreements are being met. * Provide regular communication and updates. * Provide support for the Service and Parts Team. Main Duties: * Response to incoming messages (phone, emails) within time limits set out in SLAs * Coordinate solutions with Service Controller and 3rd party suppliers * Provide regular updates during the machine down scenario * Ensure all documentation is provided in line with SLAs * Monitor parts spent and work with Parts Manager on increasing parts penetration * Monitor and manage Service Contracts * Log quali... Permanent