Service Advisor

Service Advisor - Orpington
Salary: -35,000 basic | OTE -40,000 + bonus

We are recruiting on behalf of a well-established automotive retailer for an experienced Service Advisor to join their Aftersales team in Orpington.

This is a key, customer-facing role where you will act as the link between the customer and the workshop, ensuring an exceptional end-to-end service experience.

Role overview:

• Act as the main point of contact for customers throughout service and repair work
• Manage customer expectations and provide regular updates on vehicle progress
• Upsell additional products and services where appropriate
• Ensure high levels of customer satisfaction and follow up post-service
• Work in a fast-paced environment while meeting targets and deadlines

Required skills and experience:

• Previous experience as a Service Advisor (desirable)
• Strong experience in a customer-facing role (essential)
• Excellent communication and relationship-building skills
• Ability to work under pressure and manage multiple tasks
• Full UK driving licence

What''s on offer:

• -35,000 basic salary with -40,000 OTE
• -1,000 sign-on bonus (month 1) + -1,000 retention bonus (after 12 months)
• 25 days holiday + bank holidays (rising with service)
• Access to rewards platform with cashback and retail discounts
• Preferential service rates and colleague purchase scheme
• Share incentive scheme and pension
• Enhanced maternity & paternity
• Ongoing training and clear career progression opportunities

This is an excellent opportunity for a customer-focused individual to join a high-performing Aftersales team within a reputable automotive business.

Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer and all applications will be assessed solely on merit.

INDSAL