Service Advisor

Are you an experienced Service Advisor seeking a new opportunity with a reputable employer in Swindon? Our client, a well-established, family-run motor retail group and an AM Award Dealer Group of the Year winner, is looking to recruit a professional and motivated Vehicle Service Advisor to join their busy Service Department.Benefits:Starting salary around £30,000 per annum, negotiable based on experienceOTE of £42,000+ per year, inclusive of a performance-related bonus scheme and overtimeAdditional bonus income available through the sale of service plans31 days annual holiday including bank holidays, increasing with length of serviceFull in-house training and development programmesContributory workplace pension schemeAccess to employee support programmes via a benefits platformDiscounted vehicle parts and servicing ratesLong-term career development prospects within a prestigious Dealership GroupDuties of a Service Advisor:Greet customers and book vehicles in for service or repair workAdvise customers on vehicle issues, providing technical guidance where necessaryLiaise closely with the workshop team, chasing work in progress and updating customers regularlyUpsell additional services and products where appropriateTake payments for completed work and process transactions efficientlyPromote service plans and warranty options to maximise salesMaintain high standards of customer service to ensure customer satisfactionWork alongside colleagues to meet departmental targets and ..... full job details .....