Service Advisor

We are currently advertising on behalf of an Automotive commercial vehicle dealership, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Cardiff area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
 

Benefits:

- Starting salary up to £32,598 per annum.
- Access to a commitment bonus of £600 per annum + a company profit share bonus scheme
- Additional earnings can be made through commissions earned from the sale of service contracts
- 22 days annual holiday allowance plus the 8 bank holidays, rising to 25 after 5 years of employment, and then 27 after 10 years 
- Full manufacturer-accredited training. 
- Company pension scheme.
- Fantastic career development prospects with a long-established commercial vehicle dealer group. 
- Working hours are 40 hours per week between the hours of 7:00am-6:00pm Monday to Friday, with 1 in 3 Saturdays 8:00am-1:00pm.

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £32,598 with OTE of circa £35,000.

To apply for this Service Advisor position, please forward your CV to Harry Thaxton-Woodcock quoting the job reference number or call our office for a chat about this position. 

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