Service Advisor

Our client, a well-established main dealer in Bodmin, is seeking an experienced Service Advisor to join their professional team. This is an excellent opportunity for a motivated automotive professional to advance their career within a reputable organisation that values its staff and offers clear progression routes.Key benefits of the Service Advisor role:Basic salary of up to £29,000, with an OTE of up to £32,000Monday to Friday working week, with Saturdays on a rotaStable and supportive working environmentEmployee discounts and company benefitsOpportunities for career development within the motor trade sectorEngaging, customer-focused role within a busy dealershipDuties of the Service Advisor role:Provide outstanding customer service by advising on vehicle repairs and servicing requirements accuratelyBook service appointments and manage customer insurance claims as applicableUpsell additional services and parts to maximise workshop productivityMaintain detailed and accurate vehicle service recordsAct as a liaison between customers and workshop team to ensure smooth communication and customer satisfactionRequirements for the Service Advisor role:Previous experience as a Service Advisor or in a similar customer-facing role within the automotive industryStrong communication and interpersonal skillsOrganised with the ability to multitask and prioritise workloads effectivelyKnowledge of automotive repair and servicing processes is advantageousProfessional and confident telephone ..... full job details .....