Service Advisor

Our client, a reputable motor trade dealership based in Epsom, Surrey, is seeking an experienced Service Advisor to join their dedicated team. This role offers a rewarding career within a well-established business known for its excellent customer service and staff development.Benefits of the Service Advisor:Up to £32,000 salary depending on experience, with a realistic uncapped OTE of £40,000+8am to 6pm, Monday to Friday, with 1 in 4 Saturday morningsFull industry recognised training providedCareer development opportunities into senior rolesSupportive, family-run dealership environment with a close-knit teamRegular social events to foster team spiritOpportunities to enhance skills through industry recognised coursesDuties of the Service Advisor:Handling inbound bookings for vehicle repairs and MOTsUpdating customers on vehicle availability and pricingChecking customers in and informing them of scheduled repairsAssisting the Aftersales Manager and wider team to improve customer satisfactionAdministering customer information and repair details onto dealership software systemsContributing to the administration of the service departmentRequirements of the Service Advisor:At least 2 years'' experience as a Service Advisor or within the automotive aftersales sectorExcellent communication skills and a helpful, friendly mannerEnthusiastic attitude with a willingness to learn and developStrong organisational skills and attention to detailAbility to work within a team and build ..... full job details .....