We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Leamington Spa area.
Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
Benefits:
- Ability to deliver the highest level of customer service through strong communication skills, resulting in total customer satisfaction.
- Strong organisational skills and IT literacy (experience with Kerridge/ADP is preferable).
- Recent or current experience as a Service Advisor or a similar role within the automotive industry is advantageous but not essential.
- A strong customer service-oriented background and a basic mechanical understanding of vehicles.
- Knowledge of warranty procedures and liaising with vehicle manufacturers to authorise warranty repairs would be advantageous but is not essential.
Requirements:
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
Duties of role:
- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires
For your hard work, our client is offering a salary of up to £28000 with OTE of circa £35000.
To apply for this Service Advisor position, please forward your CV to Billy Peasgood quoting the job reference number or call our office for a chat about this position.
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