Service Advisor

We are currently advertising on behalf of an Automotive family-run Car Dealership who are currently recruiting for a Customer Service Advisor to assist in their busy Service Department in the Guildford area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
 
Benefits:

- Competitive salary starting from £27,700, with the potential to earn up to £30,000 through bonuses.
- 24 days of holiday per year (excluding bank holidays), increasing with length of service.
- A day off on your birthday!
- Opportunities to buy and sell additional holiday, and spread the cost of technical goods, days out, and holidays through salary.
- Staff Purchase Scheme for cars, motorbikes, and EV charging.
- Medical Health Cash Plan Scheme and Enhanced Parental Benefits.
- Job Shadowing Scheme to help you develop your skills.

 Requirements:

- A working experience within a Customer Service role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle.
- Handling complex customer issues professionally.
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Supporting customers through multiple communication methods – such as phone and email.
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £27,740 with OTE of circa £30,000.

To apply for this Service Advisor position, please forward your CV to Darwin Manship quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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