Service Advisor

We are recruiting on behalf of our client, a reputable family-owned motor dealer group in Blackpool, for the position of Service Advisor. This is an excellent opportunity for experienced motor trade professionals seeking to advance their careers within a busy, customer-focused dealership environment. The successful Service Advisor will play a vital role in delivering exceptional customer service while managing aftersales operations efficiently. Benefits:Competitive basic salary of 30,000 per annumBonus scheme with significant earning potentialFull training and ongoing development opportunitiesCareer progression within a growing dealer groupCompany pension schemeEmployee discount programmesLife insurance and health and wellbeing supportFriendly, supportive team environmentCompany events and cycle to work schemeDuties of the Service Advisor:Act as the first point of contact for service and parts customers, providing outstanding customer serviceManage customer bookings, enquiries, and service-related paperwork efficientlyMaintain regular communication with customers regarding vehicle servicing and repairsProcess payments and follow-up actions to ensure customer satisfactionAssist retail and trade customers with parts requirements and stock enquiriesLiaise closely with technicians and service advisors to ensure parts availability for workshop jobsReceive, check, and accurately record parts into stock, maintaining stock levels and inventory recordsKeep pricing structures and ..... full job details .....