Service Advisor

We are currently seeking a highly skilled Service Advisor on behalf of our client, a reputable main dealer in Dunfermline. This is an excellent opportunity for an experienced Service Advisor looking to progress their career within a well-established dealership that values expertise and customer service excellence.Benefits:Competitive basic salary of up to 28,500, dependent on experienceOn-target earnings (OTE) of up to 35,000Monday to Friday working week with no weekends requiredStable dealership with a loyal, repeat customer baseSupportive management team with extensive industry knowledgeComprehensive systems and process trainingOpportunities for future career development within the groupDuties of the Service Advisor:Handle customer enquiries and queries promptly and professionallyQualify service requirements and diagnose vehicle running issues where appropriateEstablish agreement with customers on the work to be carried outClearly explain work carried out on vehicles, ensuring customer understanding and approvalEnsure compliance with manufacturer service standards as a Service AdvisorMaintain accurate records within relevant systems at all timesRequirements:Proven experience as a Service Advisor within the automotive sectorStrong organisational and administrative skillsExcellent customer service and communication abilitiesGood understanding of vehicle systems and common issuesPositive attitude and professional approach to workContact Sam Butcher, automotive recruitment ..... full job details .....