Service Advisor

Our client, a reputable and well-established car dealership in Sidcup, Kent, is seeking an experienced Service Advisor to join their professional team. This is a fantastic opportunity for a skilled automotive professional to work in a customer-focused environment, offering a competitive salary package with excellent earning potential.Benefits:Competitive basic salary of up to 32,000 per annumOTE approximately 40,000 including bonuses22 days holiday plus bank holidaysWorking hours from 8am to 6pm, Monday to FridayOne in three Saturday mornings on a rota basisUse of dealership management systems including Drive and KerridgeOpportunities to increase earnings through upselling, service plans, and extended warrantiesSupportive team environment within a reputable dealershipDuties of a Service Advisor:Providing outstanding customer service as the primary point of contact for service department clientsManaging service bookings and advising customers on additional work and servicesUpselling extra services such as service plans, warranties, and maintenance packagesAchieving customer satisfaction scores of 800 - 1,000 through effective interactionsCollaborating with workshop and parts departments to facilitate efficient service deliveryMaintaining accurate records within the dealership management system (DMS)Building strong relationships with customers to encourage repeat business and loyaltyRequirements of a Service Advisor:Proven experience as a Service Advisor within the automotive ..... full job details .....