Service Advisor

We are working on behalf of our client, a reputable automotive dealership in Guildford, to recruit a skilled and motivated Service Advisor. This is an excellent opportunity for experienced motor trade professionals seeking to advance their career within a well-established franchise. The ideal candidate will deliver exceptional customer service and contribute to the dealership''s continued success. Benefits of a Service Advisor:Competitive basic salary of 34,000 to 36,000 per annumOTE potential of up to 42,000, based on performance and customer satisfactionGenerous bonuses for upselling and achieving customer satisfaction targetsWorking hours of 42 hours per week, Monday to Friday, with Saturday mornings on a rotaCareer development opportunities within a reputable dealership networkSupportive and professional team environmentDuties of a Service Advisor:Greet customers in a friendly and professional manner to ensure a positive experienceBook service appointments and liaise with customers to confirm their requirementsUpsell additional services and accessories to maximise sales opportunitiesMaintain accurate job records and update customers on vehicle progressBuild strong relationships with customers to encourage repeat businessCollaborate with technicians and parts departments to ensure smooth service department operationsRequirements of a Service Advisor:Proven experience as a Service Advisor within a motor dealership or automotive service environmentExcellent communication ..... full job details .....