Service Advisor

Service Advisor at a Leading Main Dealership in Worcester Our reputable client is seeking a skilled Service Advisor to join their well-established main dealer operation in Worcester. This is a fantastic opportunity for an experienced motor trade professional to advance their career within a dynamic and customer-focused environment. If you are passionate about delivering excellent service and possess previous main dealer experience, we want to hear from you. Benefits for the successful Service Advisor:Basic salary circa 30,000, dependent on experienceAttractive monthly bonus scheme, with OTE of approximately 36,000Full-time, permanent positionCanteen facilities on site for employee convenienceFree on-site parkingSupportive and professional working environmentOpportunities for career progression within a reputable dealershipDuties of the Service Advisor:Managing customer vehicle arrivals and bookings efficientlyMonitoring and updating workshop progress on multiple repair jobsCommunicating regularly with customers regarding vehicle repair statusHandling loan vehicles, including allocation and returnAccurately entering all work details onto the dealer management systemAssisting the Service Manager during peak periods, holidays, or absencesEnsuring an exceptional customer experience through professional and clear communicationRequirements:Previous experience as a Service Advisor within a main dealer environment is essentialStrong customer service and communication skillsExcellent ..... full job details .....