Service Advisor

We are currently recruiting on behalf of our client for the position of Vehicle Service Advisor at their reputable franchise-approved car dealership in Cardiff. This is a fantastic opportunity for an experienced and professional Vehicle Service Advisor to join a well-established dealership group with over 60 years of industry presence. The successful individual will play a key role in delivering exceptional customer service and ensuring smooth workshop operations. Benefits:Basic salary of up to 29,500 per annum, dependent on experienceOn-target earnings of approximately 35,000 per annum, based on customer service performance22 days annual holiday allowance, plus 8 bank holidaysHoliday entitlement increases with length of service, up to 25 daysWorkplace pension schemeStaff purchase discounts on cars, parts, servicing, and labourManufacturer-accredited training programmesExpenses paid for bi-annual staff events, including summer and Christmas celebrationsOpportunities for achievement incentives and meal eventsLong-term career progression within a reputable, multi-franchise dealer groupDuties of a Service Advisor:Manage workload effectively alongside fellow Vehicle Service Advisors to ensure timely service deliveryLiaise extensively with the workshop to monitor work in progress and update customersEnsure high levels of customer satisfaction through excellent communication and serviceUp-sell additional products and services where appropriate to maximise sales ..... full job details .....