Service Advisor

Our client, a reputable franchise-approved commercial vehicle dealer group with multiple locations nationwide, is actively seeking a Vehicle Service Advisor for their busy Gloucester dealership. This is an excellent opportunity for a skilled and motivated individual to join a professional team and progress their career within the automotive industry.Benefits:Starting basic salary of 30,000 per annum, with the potential to earn up to 33,000 including performance-related bonuses23 days of annual leave plus 8 statutory bank holidaysWorkplace pension schemeAccess to extensive technical training and professional developmentDiscounts on high street and retailer products through various schemesStaff wellness programmes and recognition awards for long service and achievementEnhanced maternity and paternity payLong-term career prospects within a multi-award-winning business recognised as a "Great Place to Work"Duties:Greet customers professionally and ensure the highest level of customer satisfactionManage workshop loading efficiently and keep it up to dateKeep customers proactively informed about vehicle progress as a Service AdvisorBook vehicle appointments considering workshop capacity and customer convenienceIdentify customer requirements and prepare accurate, fully inclusive quotationsProduce detailed job cards, estimates, invoices, and related documentationExplain work carried out to customers clearly, maximising sales opportunities for additional servicesGenerate warranty job ..... full job details .....