Service Advisor

Vehicle Service Advisor vacancy in Cardiff Our client, a reputable franchise-approved commercial vehicle dealership in Cardiff, is actively seeking an experienced and professional Vehicle Service Advisor to join their friendly and dedicated team. This opportunity offers a rewarding career path within a well-established dealer group, providing excellent benefits and development prospects.Benefits:Competitive starting salary of up to 32,598 per annum, increasing to 33,575 after 6 monthsAccess to a commitment bonus of 600 per annum and a profit-sharing bonus schemeAdditional earnings through commissions from the sale of service contracts22 days annual holiday allowance plus 8 bank holidays, increasing to 25 after 5 years and 27 after 10 years of serviceFull manufacturer-accredited training programmeCompany pension schemeCareer progression opportunities within a long-standing commercial vehicle dealer groupWorking hours of 40 hours per week, Monday to Friday, between 7:00am and 6:00pm, with 1 in 3 Saturdays, 8:00am to 1:00pmDuties of a Service Advisor:Accurately capturing customer details and vehicle faults at the initial point of contactTaking inbound customer calls and booking service appointmentsRaising job cards and ensuring all necessary documentation is completed and compliantInforming customers of vehicle progress and advising on repairsManaging customer database updates and accurate record-keepingHanding over vehicles to customers upon completion, providing detailed ..... full job details .....