Service Advisor

We are recruiting on behalf of our client, a reputable dealership in Great Yarmouth, Norfolk, seeking a Service Advisor to join their professional team. This Service Advisor role offers an excellent opportunity for experienced motor trade professionals looking to advance their careers within a supportive and customer-focused environment. Benefits:Competitive basic salary of 30,000 with a realistic OTE of 35,000Monday to Friday working week, with no weekendsAccess to ongoing training and development programmesSupportive team environment committed to quality serviceRewards and benefits packageWork for a dealership recognised for its exceptional customer service and industry reputationDuties as a Service Advisor:Greeting customers and managing service appointments efficientlyProviding expert advice on vehicle repairs and maintenanceScheduling service work to ensure smooth workflow and timely completionLiaising with technicians and parts departments to meet customer expectationsUpselling additional services where appropriateMaintaining accurate customer records and follow-up communicationsEnsuring high standards of customer satisfaction throughout all interactionsRequirements:Proven experience as a Service Advisor within the automotive industryStrong communication and customer service skillsExcellent organisational skills with the ability to multitask effectivelyKnowledge of automotive technical services and pricing structuresProfessional, friendly, and approachable ..... full job details .....