Service Advisor

Are you an experienced Vehicle Service Advisor looking to take the next step in your career? Our client, a reputable franchise-approved commercial vehicle dealership in Cardiff, is seeking a professional and customer-focused Vehicle Service Advisor to join their team. This is an excellent opportunity to work within a well-established dealership group, offering competitive salary packages and clear career progression.Benefits:Competitive salary between 28,000 and 30,000 per annum, dependent on experienceAccess to a departmental profit bonus of approximately 300- 600 every quarter, payable after a 6-month probation period22 days annual leave plus bank holidays, increasing with length of serviceFull manufacturer-accredited training to support your professional developmentCompany pension schemeOpportunities for long-term career growth within a respected commercial vehicle dealer groupWorking hours Monday to Friday, 8:30am to 5:00pmDuties of A Service Advisor:Greet customers and accurately capture all vehicle faults and customer details at first point of contactHandle telephone bookings efficiently and input bookings into the workshop scheduling systemRaise job cards and ensure all necessary documentation complies with company standardsKeep customers informed on the progress and status of their vehicle repairsEnter additions or modifications to customer records accuratelyHand over completed vehicles, providing clear explanations of repairs undertakenAdvise customers on warranty ..... full job details .....