Service Advisor

We are recruiting on behalf of a reputable, family-run automotive business located in the South Wiltshire region for the position of Vehicle Service Advisor. This is an excellent opportunity for an experienced Service Advisor seeking a stable, long-term career within a respected independent service centre. The successful Service Advisor will play a crucial role at the front desk, providing exceptional customer service and ensuring efficient communication between customers and the workshop team. Benefits:Competitive salary between 30,000 and 35,000 per annum, negotiable based on experience20 days annual leave plus bank holidaysWorkplace pension schemeAccess to ongoing technical training and professional developmentOpportunity to work with a well-established, family-run business operating since 200342.5-hour week, Monday to Friday, with shifts either 8:00am-5:30pm or 8:30am-6:00pmStaff purchase discountsDuties:Meet and greet customers at the Service Department front deskCoordinate with the workshop team to monitor work in progress and communicate updates to customersSchedule vehicle services, maintenance, and repairsSource and supply parts required by the workshop teamUpsell additional services and products where appropriateMaintain a high standard of customer service through effective communication and organisationKeep accurate records of vehicle service history and customer interactionsRequirements:Recent or current experience as a Vehicle Service Advisor or in a similar ..... full job details .....