Service Advisor

We are recruiting on behalf of our client, a reputable independent car specialist based in Croydon, for the position of Service Advisor. This is an excellent opportunity for an experienced Service Advisor seeking to progress their career within a well-established, customer-focused environment. Benefits of the Service Advisor role:Competitive basic salary of up to 32,000 per annum, dependent on experienceWorking hours from 8:00 am to 5:30 pm, Monday to FridayRotational Saturday mornings 8:30 am to 1:00 pmSupportive team environment committed to professional growthOpportunity to work with a respected independent dealership in CroydonConsistent working hours with a well-structured work-life balanceDuties of the Service Advisor position:Manage customer appointments and handle service enquiries efficientlyLiaise with workshop teams to ensure timely vehicle servicing and repairsProvide accurate quotations and clear explanations of work carried outKeep customers informed about vehicle status throughout the service processUpsell additional services and parts where appropriateMaintain detailed and accurate customer recordsDeliver high standards of customer service to foster repeat business and customer satisfactionRequirements for the role:Previous experience as a Service Advisor in the automotive industryStrong communication skills with a customer-focused approachExcellent organisational abilities and attention to detailProfessional attitude and proactive work ethicAbility to work ..... full job details .....