Service Advisor

We are recruiting on behalf of a reputable, family-run car dealer group in Epsom for the position of Service Advisor. This role offers an excellent opportunity for experienced automotive professionals to join a friendly, customer-focused business committed to delivering outstanding service. The Service Advisor will play a vital role in ensuring customer satisfaction and efficient workshop operations within a well-established dealership environment. Benefits:Competitive basic salary of 32,000 per annumRealistic earnings potential with a 6,000 OTEWorking hours from 8:00 am to 6:00 pm Monday to Friday, with only one late finish per weekNo weekend workModern, well-equipped dealership in a convenient locationSupportive team environment focused on career developmentOpportunities to enhance skills within a trusted local businessDuties:Greeting customers and understanding their vehicle service requirementsLiaising with technicians and workshop team to ensure smooth workflowAdvising customers on necessary repairs and explaining costs clearlyManaging and updating service records accuratelyUpselling additional services and parts where appropriateEnsuring high levels of customer satisfaction throughout the service processRequirements:Proven experience as a Service Advisor or within a similar role in the automotive industryExcellent communication and interpersonal skillsStrong organisational abilities with meticulous attention to detailAbility to work effectively both independently and ..... full job details .....