Service Advisor

We are pleased to present an excellent opportunity for a Vehicle Service Advisor, on behalf of our client, a reputable prestige car dealership based in Cardiff. The Vehicle Service Advisor role offers a chance to join a well-established team within a busy, customer-focused environment, providing a rewarding career path with attractive benefits.Benefits for the successful Service Advisor:Competitive starting salary of 31,000 per annum, dependent on experienceOTE of over 8,000 annually through a performance-based bonus schemeAdditional earnings from service plans ( 25 each) and overtime opportunities25 days holiday plus bank holidaysAccess to full manufacturer training programmes and in-house guidance at the manufacturer''s accredited training centreRetail shopper portal offering discounts on a wide range of retail outletsWorkplace pension scheme and healthcare provisionsVarious additional benefits including gym memberships, RAC discounts, and optical contributionsClear career development prospects with a recognised industry leader operating for over 40 yearsDuties of the Service Advisor:Managing customer workloads and scheduling in a busy dealership environmentLiaising extensively with workshop teams to chase work in progress and update customersDelivering excellent customer service through strong communication skills, ensuring a high level of customer satisfactionUp-selling additional products and services where appropriateManaging customer deadlines efficiently to meet ..... full job details .....