Service Advisor

We are recruiting on behalf of our client, a reputable automotive organisation based in Eastbourne, East Sussex, for the position of Service Advisor. This vacancy offers an excellent opportunity for experienced motor trade professionals seeking career progression within a well-established dealership. Key benefits:Basic salary up to 32,000 plus bonus incentivesMonday to Friday working hours, 08:00 - 17:30No weekends required, with optional Saturday shiftsFull manufacturer and dealer-specific training programmesClear career development and promotion pathwaysOn-site parking, employee discounts, and subsidised vehicle purchase plansIndustry-leading bonus scheme with realistic OTE of 40,000 - 41,000Duties as a Service Advisor:Attending to customers during vehicle drop-off and collection, ensuring high levels of customer serviceAccurately recording customer requests and communicating them effectively to the workshop teamProviding regular updates to customers regarding vehicle progress throughout the dayCosting additional work required and obtaining customer approval for extra repairsPreparing and presenting customer invoices and relevant paperworkExplaining work undertaken clearly to customersPromoting service products including service plans and extended warrantiesManaging customer appointments and prioritising workload efficientlyRequirements:Prior experience as an automotive Service Advisor in a main dealer environmentKnowledge of Pinnacle DMS is preferred but not essential, as ..... full job details .....