Service Advisor

We are currently seeking an experienced Service Advisor to join a reputable dealership located in Walton on Thames. This is an excellent opportunity for a motivated individual to enhance their career within a professional, customer-focused environment. Our client is open to applications from both experienced Service Advisors and Trainee Service Advisors who possess a solid understanding of the Motor Trade. Benefits:Competitive basic salary of 32,000 per annum, with an achievable bonus of up to 6,000OTE of approximately 38,000 annuallyWorking hours Monday to Friday from 8:00am to 5:30pm, with 1 in 3 Saturdays on a rota basis paid as overtime23 days holiday plus bank holidaysSupportive team environment with ongoing career development opportunitiesExposure to a well-organised parts department and vehicle health checksChance to contribute to a respected dealership with continuous trainingDuties:Manage customer bookings and vehicle repair processes efficiently to ensure high levels of customer satisfactionConduct vehicle health checks and communicate findings clearly to customersProcess customer orders and returns accurately and promptlyAnswer customer calls, providing excellent service and technical adviceLog and report stock discrepancies to the Parts ManagerComplete administrative duties accurately and within set deadlinesBuild and maintain strong relationships with customers, managing expectations professionallyRequirements:Proven experience as a Service Advisor or as a ..... full job details .....