Service Advisor

We are currently seeking a skilled and experienced Service Advisor to join a well-established dealership in Chelmsford, Essex. This is a fantastic Service Advisor opportunity for a motivated professional looking to develop their career within the motor trade sector. The successful Service Advisor will deliver excellent customer service, manage workshop bookings, and ensure customer satisfaction throughout their service experience.Benefits:Competitive basic salary ranging from 35,000 to 38,000, depending on experienceMonday to Friday working hours from 8:30 AM to 5:30 PM, providing a stable work routineOpportunity to work within a reputable dealer group with a strong local presence Supportive and professional working environmentOpportunities for career development and professional growthModern facilities and a positive workplace cultureDuties of a Service Advisor:Greet customers and build strong relationships to understand their vehicle requirementsManage workshop bookings efficiently to ensure optimal workflowProvide accurate and transparent advice on vehicle services and repairsLiaise with technicians and parts departments to facilitate smooth progress of jobsMaintain detailed records of customer interactions and service historyUpsell additional services where appropriate to maximise workshop revenueEnsure high levels of customer satisfaction throughout the service experienceRequirements of a Service Advisor:Proven experience as a Service Advisor within the automotive ..... full job details .....