Service Advisor

We are currently seeking a Service Advisor on behalf of our client, a reputable franchise-approved car dealer group with over 50 sites nationwide. The Service Advisor role offers an excellent opportunity to join a well-established dealership in Oxford, providing a professional and customer-focused service environment. This position is ideal for individuals with a strong customer service background, who are seeking to develop their career within the motor trade sector. Benefits of a Service Advisor:Competitive salary of up to 30,000 per annum, dependent on experiencePerformance-related bonuses, with on-target earnings approximately 36,000 per annum31 days'' holiday, increasing to 33 days with serviceAccess to manufacturer training and career development programmesStaff purchase discounts, retail and lifestyle discountsOptional healthcare provisionsWorkplace pension schemeOpportunities for career progression within a large, award-winning dealer groupDuties of a Service Advisor:Providing exceptional customer service to clients throughout their vehicle''s service journeyLiaising effectively with workshop and parts departments to ensure smooth workflowScheduling and tracking vehicle progress using relevant systemsCommunicating additional work requirements and costs to customers clearly and professionallyPreparing and processing service orders, invoices, and registrationsAssisting with file auditing, booking services, and administrative support for the aftersales ..... full job details .....