Service Advisor

We are recruiting on behalf of a reputable franchise-approved commercial vehicle dealer group with multiple sites nationwide for a Vehicle Service Advisor at their busy Gloucester dealership. This is an excellent opportunity for an experienced automotive professional looking to advance their career within a dynamic, customer-focused environment. Benefits of a Service Advisor:Competitive basic salary up to 30,000 per annum, with performance-related bonuses to achieve on-target earnings of 33,000 per year23 days of annual leave plus 8 bank holidaysAccess to a comprehensive workplace pension schemeOpportunities for technical training and professional developmentWide-ranging staff benefits including retail discounts, recognition awards, wellness programmes, and enhanced maternity/paternity payLong-term career progression within a multi-award-winning business recognised as a "Great Place to Work"Duties of a Service Advisor:Deal directly with customers to deliver exceptional service and ensure customer satisfactionManage workshop loading effectively, maintaining accurate and up-to-date recordsBook vehicle appointments that align with workshop capacity and customer convenienceIdentify customer needs and provide accurate, fully inclusive quotationsProduce detailed job cards, estimates, and invoices while ensuring clarity on work carried outCommunicate thoroughly with customers about repair work and additional sales opportunitiesPrepare warranty job cards in accordance with ..... full job details .....