Service Advisor

We are working on behalf of our client, a reputable franchise-approved car dealership in Abingdon, to recruit a skilled and customer-focused Vehicle Service Advisor. This is an excellent opportunity for an experienced professional to join a well-established dealership that values professional development and offers attractive rewards. Benefits of a Service Advisor:Up to 33,733 starting basic salary, with an on-target earnings of 38,950 through performance-based bonuses25 days holiday plus bank holidays, with holiday entitlement increasing with service lengthFull manufacturer-authorised training and ongoing career developmentCompany pension scheme and life assuranceDiscounts on vehicle servicing, purchases, and exclusive lifestyle benefitsSupportive team environment focused on delivering exceptional customer service45-hour working week, including Saturday mornings on a rota basisDuties of a Service Advisor:Greet customers in the Service Department and manage reception duties efficientlySchedule vehicle servicing, maintenance, and repairs, ensuring customer needs are metLiaise closely with the workshop team to monitor work in progress and update customers accordinglyArrange for courtesy vehicles when requiredUpsell additional products and services to enhance customer satisfaction and dealership profitabilityMaintain accurate records of customer interactions and vehicle detailsEnsure compliance with warranty procedures and liaise with vehicle manufacturers as ..... full job details .....