Service Advisor

We are currently recruiting for the position of Service Advisor in Wigan on behalf of a leading motor retail group. This is a full-time, permanent Service Advisor role offering a competitive salary and excellent career development opportunities within a renowned automotive business. Benefits: Basic salary of approximately £30,000 per annum, with potential earnings up to £38,500 including bonuses Up to 34 days paid holiday annually Performance-based bonus schemes Employee discount schemes on products and services Recognition awards such as Employee of the Month Company sick pay scheme Confidential health and wellbeing programmes Ongoing training and professional development Supportive, customer-focused working environment Duties: Greet customers warmly and ensure they feel valued and confident in our services Clearly communicate available services, repairs, and supplementary products as the Service Advisor Promote upselling of additional services, warranties, accessories, and loyalty programmes Record customer vehicle details and service requirements accurately, obtaining necessary authorisations Follow up with customers post-service to ensure satisfaction and encourage repeat business Manage service and parts sales, including warranty policies and promotional offers Maintain a professional, clean, and well-organised reception area Liaise effectively with workshop staff to facilitate smooth scheduling and vehicle flow Oversee accurate invoicing and cost documentation ..... full job details .....