Service Advisor

Are you an experienced customer service advisor looking to take the next step in your automotive career? We are recruiting for a highly motivated and customer-focused Service Advisor to join a reputable dealership in Tunbridge Wells. This is an excellent opportunity to work with a respected brand that values its staff and offers competitive pay and benefits. Benefits of a Service Advisor:Competitive basic salary of 31,348 per annumOTE of up to 37,250 including bonuses25 days'' annual leave plus bank holidays, increasing with serviceLife assurance and contributory pension schemeDiscounts on car servicing, purchases, and a range of lifestyle perksAccess to exclusive shopping and lifestyle benefitsFull-time role consisting of 45 hours per week, including Saturday mornings on a rotaDuties of a Service Advisor:Act as the key point of contact between customers and the workshop, ensuring a seamless service experience from booking to collectionGreet customers professionally at the front desk and keep them informed throughout the service processProactively follow up with customers to maintain high levels of satisfaction and build strong relationshipsComplete administration tasks accurately and efficiently, supporting customers with future vehicle needsProvide expert advice on maintenance, repairs, and service plans to help customers make informed decisionsSupport team members to deliver excellent customer service consistentlyRequirements of a Service Advisor:Ideally experience within ..... full job details .....