Service Advisor

A well-established, family-run dealership in Epsom is seeking a professional Service Advisor to join their team. This role offers an excellent opportunity for experienced individuals to further their career within a reputable local business committed to delivering outstanding customer service. The successful Service Advisor will be the primary point of contact for customers, managing service bookings, upselling additional services, and ensuring high levels of customer satisfaction. This position provides stability, a supportive working environment, and a competitive salary package. Benefits of a Service Advisor:Competitive basic salary of 30,000 to 32,500, dependent on experiencePotential to earn up to 36,000 including bonusesWorking hours from 8am to 6pm, Monday to Friday, with Saturday mornings on a rota (8:30am to 1pm)23 days holiday entitlement, including your birthday and bank holidaysPension contributionsSupportive, family-oriented team environmentDuties of a Service Advisor:Serve as the primary point of contact for service customers, providing exceptional customer serviceManage service bookings efficiently and keep customers informed of vehicle progressUpsell additional services and repairs in line with customer needsHandle customer transactions accurately and efficientlyMaintain high standards of customer satisfaction and dealership profitabilitySupport the team with general dealership administrative tasks related to serviceRequirements of a Service Advisor:Proven ..... full job details .....