Service Advisor

kolt recruitment are looking for a Customer Service Advisor for a busy and well-established accident repair centre based in High Wycombe.
This is a great opportunity for an experienced Customer Service Advisor to join a fast-paced bodyshop environment, where you will be the main point of contact for customers throughout the repair process.
Key responsibilities:

• Manage customer enquiries both face-to-face and over the phone-
• Provide regular updates to customers regarding vehicle repairs-
• Liaise with workshop, estimators, and insurance companies to ensure smooth communication-
• Book vehicles in for repair and manage job progress-
• Handle customer queries and resolve issues professionally-
• Maintain accurate records and update internal systems-

Requirements:

• Previous experience in a customer service role within an accident repair centre or automotive environment-
• Excellent communication and interpersonal skills-
• Strong organisational skills and attention to detail-
• Ability to work in a fast-paced environment-
• Confident using computer systems-
• Full UK driving licence (desirable)-

If you''re a customer-focused individual looking for a stable role in High Wycombe within a reputable accident repair centre, this is a great opportunity to join a professional team.
Kolt Recruitment are a specialist recruitment agency within the automotive industry.