Service Advisor

Experienced Car Dealership Service Advisor

Location: Wokingham

Basic Salary: Up to £30,000 DOE + £2,000 increase post accreditation

Bonus: Up to £9,300 + Service Plan Incentives

Hours: Monday – Friday 8am–6pm | 1 in 4 Saturdays 8am – 2pm

Are you a seasoned Service Advisor looking to join a fast-paced, high-performing team? We’re on the hunt for an experienced Service Advisor to join our busy dealership where no two days are the same.

This is not a trainee role – we need someone who can hit the ground running. With 10–20 customers per day per advisor and up to 40 customers being seen in total, this is a role for someone who thrives under pressure, can juggle multiple priorities, and delivers top-tier customer service every time.

What You’ll Be Doing:

• Delivering an exceptional customer experience from check-in through to vehicle handover
• Managing a busy diary of service appointments with minimal downtime
• Using RTC and Keyloop systems to maintain accurate job cards and service histories
• Liaising between customers and the workshop to ensure clear communication and timely updates
• Working closely within a team of 6 Advisors, reporting to the Assistant Service Manager and Service Manager

What We’re Looking For:

• Proven experience as a Service Advisor in a high-volume dealership
• Confident in using dealer management systems (RTC/Keyloop experience preferred)
• Excellent communication and organisation skills
• Ability to stay calm under pressure and keep things moving in a fast-paced environment
• A passion for delivering outstanding customer service

Ready to take the next step in your career?

If you're an experienced Service Advisor who can hit the ground running in a mentally busy environment, we want to hear from you.

Apply now to Stacey Hunt of ACS Recruitment Consultancy for a confidential chat and more information on this role and the others we are working on.