Service Advisor

Service Advisor - Premium Automotive Brand (Brighton) 29,500 Basic OTE 40,000 Full-TimeAn exciting opportunity has arisen for an experienced Service Advisor to join a busy and high-performing team at a premium automotive dealership in Brighton.This role is ideally suited to someone who is highly organised, customer-focused, and confident in delivering a first-class service experience. You''ll also benefit from a structured, manufacturer-led training programme, offering ongoing development and accredited status.The Package: 29,500 basic salaryOn-target earnings of 40,000Monday to Friday: 8:00am - 6:00pm1 in 4 Saturdays: 8:00am - 1:00pmKey Responsibilities:Liaising with customers regarding outstanding work and service updatesManaging bookings including appointments, reservations, and MOTsMaintaining accurate customer records and supporting database growthDelivering excellent customer service and processing paymentsKeeping customers informed throughout their vehicle''s time in the workshopAccurately completing job cards and documentationWorking closely with internal departments to maximise opportunitiesManaging courtesy cars effectivelyHandling customer queries and complaints in a professional mannerAbout You:Minimum 2 years'' experience as a Service Advisor (essential)A confident, customer-focused individual who thrives in a fast-paced environmentStrong communication skills with the ability to build rapport and clearly explain informationWell organised with the ability to ..... full job details .....