Service Advisor

SERVICE ADVISOR Location: Cheltenham Salary: Basic and OTE £33,000Job Type: Full-Time, PermanentLooking for a customer-focused role in a modern dealership? This is a great opportunity for an experienced Service Advisor / Aftersales Advisor to join a professional Automotive aftersales team. You''ll act as the key link between customers, the workshop and the Parts Department, helping ensure every vehicle visit runs smoothly from booking through to collection. WHAT''S IN IT FOR YOU? 30 days annual leave including Bank Holidays Extra day off for your birthday Brand-accredited training and development Genuine career progression opportunities Long-service and loyalty awards Life assurance at 3x annual basic salary Pension scheme with employer contributions Employee Assistance Programme with 24/7 support Cycle to Work scheme Eyecare voucher scheme Staff discounts THE ROLE As a Service Advisor, you''ll be responsible for: Booking vehicles in for servicing, maintenance and repair work Keeping customers updated throughout their vehicle''s journey Liaising with Vehicle Technicians and the Parts Department Explaining additional work requirements and associated costs Scheduling and recording workshop activity Preparing job cards, orders and invoices Supporting aftersales administration and file auditing Maintaining accurate customer and vehicle records Delivering an excellent customer experience from booking through to collection ABOUT YOU We''re looking for someone ..... full job details .....