Service Advisor

Service Advisor
Location: Brighton
Salary: £32,000 Basic DOE | OTE £35,000+
Job Type: Full-Time, Permanent
Hours: Monday to Friday 8:00am - 6:00pm (1 Hour Lunch) | 1 in 2 Saturdays 8:00am - 12:00pm
Looking for a Service Advisor role where your customer service skills are recognised and rewarded?
This is an excellent opportunity to join a busy, professional dealership offering a supportive team environment, ongoing training and genuine long-term career stability.
 
What''s In It For You?
·£32,000 Basic Salary Depending on Experience
·OTE £35,000+
·28 Days Holiday Including Bank Holidays
·Ongoing Training & Development
·Staff Discounts on Servicing & Parts
·Supportive Dealership Environment
·Long-Term Career Opportunities
 
The Role
As a Service Advisor, you''ll be the first point of contact for customers, ensuring an exceptional experience from booking through to vehicle collection.

Your responsibilities will include:
·Booking vehicles in for servicing, maintenance and repairs
·Keeping customers updated throughout the repair process
·Maximising workshop efficiency through effective diary management
·Upselling additional work, service plans and manufacturer promotions
·Liaising with Technicians to provide accurate repair updates
·Producing accurate job cards and invoices
·Delivering outstanding customer service at every stage of the journey
 
About You
We''re looking for someone with:
·Previous experience as a Service Advisor within the automotive industry
·Experience using Kerridge, Pinnacle, 1Link or a similar DMS
·A proven track record of upselling additional work and service plans
·Excellent communication and organisational skills
·The ability to work well in a busy dealership environment
·Full UK Manual Driving Licence
·Right to work in the UK (sponsorship is not available)
 
Apply Today
If you''re an experienced Service Advisor looking to join a professional dealership with excellent earning potential and career progression, we''d love to hear from you.
For more information or to apply for this Service Advisor position, please contact Kieran at Auto Skills UK quoting Job Reference 54421.