Service Advisor at a Main Car Dealer in SouthamptonLocation: SouthamptonPosition: Service AdvisorSalary: 27-30K + BenefitsAre you an experienced and enthusiastic Service Advisor looking to take your career to the next level? Do you want to be part of a well-established, dynamic, and customer-focused team? We have an exciting opportunity for you at a reputable main car dealership in Southampton!Our client are a leading main car dealership with a fantastic reputation for delivering top-quality service to customers. Their commitment to excellence and customer satisfaction has made them a trusted name in the automotive industry. They are now looking to expand their team and welcome a talented Service Advisor to help continue their success.The RoleAs a Service Advisor, you will be the first point of contact for customers bringing their vehicles in for servicing or repairs. You will provide exceptional customer service, managing customer expectations, and ensuring that their experience with us is smooth, efficient, and positive. Your role will involve:Greeting and advising customers on their vehicle service and repair needs.Scheduling service appointments and ensuring efficient use of workshop time.Communicating with customers about vehicle progress, providing estimates, and explaining work completed.Managing customer inquiries, ensuring they receive accurate information and a top-quality experience.Handling invoicing, payments, and warranty claims.Working closely with technicians ..... full job details .....