Service Administrator

WSR is recruiting for a Service Administrator for our reputable client in Leeds. Location: Leeds Hours: Monday to Friday, 8:00am 4:30pm Working Pattern: Fully office-based Service Administrator Role Overview: We re looking for an organised and proactive Service Administrator to join a busy service team in Leeds. This is a varied role where you ll provide day-to-day support to field-based engineers, customers and the wider service function, helping to keep jobs organised, schedules on track and administration running smoothly. It s a great opportunity for someone with solid administrative experience who enjoys a busy, hands-on environment. Previous experience within engineering, technical services or a similar setting would be useful, but isn t essential, as full training will be provided. Service Administrator Key Responsibilities: You ll be involved in a broad range of service administration, including: Coordinating service calls and supporting the scheduling of engineer visits Preparing and issuing engineer work orders, diaries and relevant documentation Processing engineer timesheets, reports and daily working hours Setting up new customer accounts and completing the necessary administration and checks Raising purchase orders, processing credits and supporting invoicing Liaising with customers and site contacts to arrange works and keep them updated Maintaining accurate maintenance records and monitoring planned visits Producing regular service reports, including ..... full job details .....