Service Administrator

Service Desk Coalville £13.50 per hour Monday to Friday, 8:00am - 5:00pmThe RoleWe are currently seeking a friendly, organised, and customer-focused Service Desk Receptionist to join our team in Coalville. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and delivering a high standard of customer service.As the first point of contact, you will play a key role in ensuring the smooth day-to-day running of the service desk and providing support to both customers and internal teams.Key ResponsibilitiesActing as the first point of contact for visitors, calls, and emailsManaging the service desk and logging requests accuratelyProviding a professional and welcoming front-of-house experienceHandling enquiries and directing them to the appropriate teamsSupporting administrative tasks including data entry and reportingMaintaining records and ensuring all systems are kept up to dateAssisting with coordinating service requests and follow-upsAbout YouPrevious experience in a reception, service desk, or customer service roleStrong communication and interpersonal skillsExcellent organisational skills and attention to detailConfident using IT systems and Microsoft OfficeAbility to multitask and prioritise workload effectivelyA professional and friendly attitudeWhat''s on OfferCompetitive hourly rate of £13.50 per hourConsistent, full-time working hours (Monday-Friday, no weekends)Supportive and friendly working environmentImmediate start ..... full job details .....