Service Administrator

Service Administrator Location: Chard Salary: £25,000 £30,000 DOE Hours: Mon Fri 8:30 5:00 Office based I am delighted to be partnering with a highly reputable company in Chard. A fantastic opportunity has arisen to join their family-run, friendly and hard working team as a Service Administrator. This is a stable, long-term role where people stay because of the culture, support and genuine team spirit. If you re looking for a stable long term role that''s busy and varied this could be the perfect role for you! Service Administrator Role As the Service Administrator, you ll be the central point of coordination for servicing and repairs of the company s high-end products. You ll work closely with customers and a team of five engineers across Somerset, ensuring everything runs smoothly and efficiently. A really busy, challenging and pinnacle role for the company where no two days are the same! Key Responsibilities Prioritising urgent servicing and repair requests each morning Planning and coordinating engineers routes across Somerset Ensuring routes are logical, efficient and maximise capacity Handling customer queries via phone and email Creating job cards on the in-house system with all required details Booking in servicing appointments for clients Planning engineers routes for the rest of the week once urgent tasks are handled Building strong working relationships with engineers and customers General administrative duties About You Highly organised and process-driven Able ..... full job details .....