Service Administrator

Service Administrator Manchester 27,000 - 30,000 Permanent Role Overview An excellent opportunity has arisen for an organised and proactive Service Administrator to support the smooth running of a busy Service Department. The role involves coordinating service administration activities, supporting invoicing processes, maintaining accurate records, and liaising with customers, engineers, suppliers, and internal departments. Key Responsibilities Process and review service jobs, ensuring all documentation is complete prior to invoicing Maintain accurate service records and monitor Work in Progress (WIP) Raise and issue invoices accurately and within required timescales Liaise with internal teams to gather job sheets, labour hours, parts usage, and supporting documentation Resolve invoice queries and provide professional customer support Maintain accurate records within internal systems and shared inboxes Provide telephone and administrative support to customers and colleagues Prepare quotations for service agreements and maintain contract documentation Coordinate jobs and schedules with external contractors and suppliers Review supplier invoices and update purchase orders where required Produce service-related reports and assist with month-end administration Support continuous improvement within service administration processes Skills and Experience Essential Previous administration, service coordination, or invoicing experience Strong attention to detail and organisational ..... full job details .....