https://jobs.co.uk/job/service-administrator-hales-group--dd49bc6c-01ec-4917-b3b7-77dfd7d80c87 RSS feed for Service Administrator at Hales Group. en-gb Thu, 22 Oct 2026 23:41:42 GMT https://jobs.co.uk/job/service-administrator-hales-group--dd49bc6c-01ec-4917-b3b7-77dfd7d80c87 https://jobs.co.uk/job/service-administrator-hales-group--dd49bc6c-01ec-4917-b3b7-77dfd7d80c87 Wed, 14 Oct 2026 11:53:09 GMT Location: Stevenage | Salary: 25500.00-25500.00 Annual | Type: Permanent | Service Administrator Salary: £27,000 per year Location: Stevenage Hours: Monday - Friday, 9am to 5pm Contract: Permanent About the Role A fantastic opportunity has become available for a proactive and organised Service Administrator to join a growing operations team. This role is ideal for someone who enjoys variety, thrives in a busy environment, and takes pride in delivering exceptional service to clients and colleagues alike. As the first point of contact for support, you''ll play a crucial part in ensuring service requests are handled efficiently, engineers are scheduled promptly, and clients receive a seamless experience. Key Responsibilities In this role, you will support the day to day running of the operations department, including: Monitoring and responding to emails in the service inbox Answering incoming calls to the Service Desk Logging client requests across internal and external systems Scheduling engineer visits and coordinating their attendance Closing completed jobs on the internal job management system Booking couriers and tracking shipments Managing the return of faulty equipment to suppliers or manufacturers Sending Welcome Packs to newly onboarded clients... Permanent