Service Administrator

Service AdministratorLocation: Runcorn Pay Rate: 15.92 per hour Contract: 6 months Hours: Monday - Friday, 8:00am - 4:00pm (37.5 hours per week)About the RoleWe are currently looking for a highly organised Service Administrator to join a busy operations team based in Runcorn. This is a fantastic opportunity for an experienced administrator to work in a fast-paced environment, supporting service operations and ensuring the smooth coordination of schedules, systems, and customer interactions.You will play a key role in maintaining efficient workflows, supporting technicians, and ensuring accurate record-keeping and service delivery.Key ResponsibilitiesPlan and manage preventative maintenance (PM) service schedulesAllocate work to technicians based on location, skill set, and availabilityCoordinate service bookings with both customers and field techniciansMaintain accurate service records, compliance data, and system updatesMonitor schedules, backlog, risks, and performance levelsSupport general administrative duties including filing, data entry, and correspondenceManage despatch of repaired units, including tracking parts usageProcess inbound products (e.g. Littmann stethoscopes) and liaise with Customer ServicesAssist with reporting, data analysis, and special administrative projectsAbout YouEssential Skills and ExperienceProven experience in a fast-paced administrative or office environmentStrong organisational skills with the ability to manage multiple prioritiesHigh levels ..... full job details .....