Service Administrator

Service AdministratorLocation: WishawSalary: 13.85 per hourDuration: Temporary Contract (6-12 Months) Potential Permanent OpportunityHours: Monday - Friday 8:00am - 4:30pm Are you an organised and customer-focused administrator looking for your next opportunity? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we would love to hear from you. Our client, a well-established logistics business within the motor trade industry, is seeking a proactive Service Administrator to join their busy team in Wishaw. This is an excellent opportunity for someone with service administration or warranty administration experience who is looking to develop their career within a supportive and professional environment. The RoleAs the first point of contact for customers, you will play a key role in delivering excellent customer service while supporting the efficient operation of the Service Department. You will be responsible for coordinating jobs, scheduling technicians, managing customer enquiries and ensuring all administration is completed accurately and efficiently. Key ResponsibilitiesActing as the first point of contact for customers via telephone and emailProviding outstanding customer service and maintaining strong customer relationshipsHandling new job enquiries and gathering fault informationPlanning and scheduling repair jobs for techniciansCreating and processing work ordersRaising purchase orders and processing timesheetsUpdating Excel reports ..... full job details .....