Service Admin - £28-£35k + Exciting progression opportunities
Do you thrive in a busy, customer-focused environment where no two days are the same? Join a supportive team where you''ll be at the heart of customer service and administration, coordinating service activities, managing enquiries, and ensuring everything runs smoothly behind the scenes. Role: Service Administrator Perks: 22 days holiday + option to purchase holiday, team building events and lots of socials, Christmas shutdown, employee discounts and many more!Salary: 28,000pa - 35,000paLocation: Winchester, must drive!Contract: PermanentHours: Monday to Friday, 8am - 4:30pmStart date: NovemberAbout the RoleProvide a service-led approach to customers, dealing with queries and being a first point of contactBuild and maintain strong relationships with customers, delivering a high level of aftersales support and customer service.Monitor equipment performance using telematics and fleet management systems to identify service requirements and sales opportunities.Develop and promote service, maintenance, repair, and parts solutions to maximise equipment uptime and customer satisfaction.Coordinate and support customer-focused promotions and service packages to drive engagement and business growth.Collaborate with service, parts, and management teams to deliver tailored aftersales solutions and improve operational efficiency.Manage customer enquiries and provide proactive support to ensure ongoing customer retention and satisfaction. What We''re Looking ForPrevious experience in ..... full job details .....
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