Sensory Support Officer (Employability)

Sensory Support Officer (Employability)
Location: Central London (with regular travel across the capital)
Hours: Full-time
Contract: Permanent
Salary: £29,352

At Deafblind UK, we’re dedicated to tackling isolation and promoting wellbeing for people living with combined sight and hearing loss. We help our members and their carers access the support, services, and activities that help them thrive, and thanks to funding from the Julia Rausing Trust, we’re now looking for a Sensory Support Officer to join our team in London.

Role

As part of our Charitable Services team, you’ll play a key role in bringing our support to new and existing members:

• Engaging with new service users and referral partners to grow our reach.
• Supporting deafblind people one-to-one, from home visits to personalised action plans.
• Coordinating social groups and special events across London.
• Showcasing assistive technology to small groups.
• Building partnerships with local organisations and promoting volunteering.

Your focus will be on enabling deafblind people to enjoy good health, wellbeing, and independence, by connecting them with tailored support, whether that’s advice and guidance, emotional support, social opportunities, employability help, or specialist services.

About you

We’re looking for someone with strong people skills, initiative, and the ability to inspire and motivate others. You’ll bring experience of working in the charity or support sector, along with:

• A proven ability to assess needs and create personalised action plans.
• Experience delivering talks, presentations, and community engagement.
• Confidence working with volunteers, external partners, and service users with a range of abilities.
• Strong IT skills and excellent record-keeping.
• An understanding of safeguarding and data protection.

Knowledge of sensory loss, BSL, or assistive technology would be a bonus, but full training will be given. Most importantly, you’ll share our passion for empowering deafblind people and be able to travel independently across London.

Qualifications

• Level 3 Information, Advice and Guidance (IAG) or transferable skills (e.g. careers guidance).
• Level 3 Award in Education and Training (PTLLS) or equivalent experience.
• Maths and English GCSE (Grade C/4 or above).
• High level of IT literacy, including Microsoft Office and virtual platforms.

Why join us

• Be part of a supportive, values-driven charity making a real difference every day.
• Help deliver a transformative, Trust-funded programme with a lasting legacy.
• Receive full training in deafblind communication, assistive technology, and more.
• Benefit from ongoing learning, development, and career progression opportunities.