https://jobs.co.uk/job/senior-ux-researcher-pontoon--78ef214a-0a25-4809-9c5e-98913d855130 RSS feed for Senior UX Researcher at Pontoon. en-gb Wed, 27 May 2026 11:46:14 GMT https://jobs.co.uk/job/senior-ux-researcher-pontoon--78ef214a-0a25-4809-9c5e-98913d855130 https://jobs.co.uk/job/senior-ux-researcher-pontoon--78ef214a-0a25-4809-9c5e-98913d855130 Mon, 11 May 2026 23:00:00 GMT Location: London | Salary: Negotiable | Type: Contract | Job Title Senior UX Researcher - Store Experience (Cash Management) Location London / UK Based Remuneration -550650 per day (via Umbrella Company) Contract Details Temporary, 6 months, Full Time Responsibilities Research Ownership & Delivery Own and lead UX research for the cash management and handling programme, with support from a Senior Research Lead. Develop a deep understanding of current cash handling processes used by store colleagues. Identify user groups, roles, motivations, and constraints related to cash systems. Map out end-to-end cash management journeys in their existing state ("as-is"). Insight & Impact Identify strengths and weaknesses in current cash management tooling and processes. Surface user needs, pain points, and job-to-be-done insights to inform the design of a new in-house system. Deliver structured, evidence-based findings that directly inform UX design, product decisions, and system architecture. Collaboration Work closely with UX Designers, Product Managers, Engineers, and Data teams. Partner with design and product leadership to ensure research insights are embedded in decision-making. Help teams balance busin... Contract