Senior Test Analyst

Senior Test Analyst Location: Marlow Salary: Competitive VIQU is recruiting a Senior Test Analyst / QA Engineer to join a leading UK IT services organisation, supporting a major ServiceNow implementation within their Business Systems team. This is a hands-on QA role focused on delivering high quality testing across in-house developments and third-party platforms, with a strong emphasis on ServiceNow ITSM and CSM. Key Responsibilities Create, review and execute test plans, test scripts and test casesPerform functional, regression, manual and automation testingTest across ServiceNow ITSM and CSM modulesWork closely with developers, business analysts, product owners and Scrum teamsReview user stories and technical specifications to define test coverageLog, track and manage defects through to resolutionEnsure changes meet business requirements prior to releaseSupport continuous improvement across the ServiceNow testing function Key Requirements Strong background in software testing / QAExperience in manual testing with some exposure to automation (Selenium desirable)Hands-on experience testing ServiceNow ITSM and CSMExperience working in Agile delivery environmentsUnderstanding of SDLC and structured testing approachesExperience using tools such as Jira, Zephyr or Azure DevOpsStrong understanding of ITIL processesConfident communicator with the ability to work with technical and non-technical stakeholdersStrong attention to detail and a pragmatic approach to testing ..... full job details .....